New England Pharmacists Well Being and Emotional Health Symposium

  • Thursday, September 10, 2020
  • 9:00 AM

Join us for this year's well being symposium!

Nearly a half-century of research has described the issues and concerns associated with job stress, moral distress, work overload, burnout, and level of control within the pharmacy profession. The well-being and resilience of the pharmacist workforce must be effectively and efficiently addressed by all pharmacy stakeholders.

Join your colleagues on Sept 10, 2020, in discussing strategies to impact well-being and resilience in pharmacists, pharmacy residents, student pharmacists and pharmacy technicians at the at the New England Pharmacists Well Being & Emotional Health Symposium.

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Lessons Learned from COVID-19: Achieving Technician Resilience to Improve Patient Safety & Workplace Well-Being


1) Describe how the role of pharmacy technicians across the community and health system settings shifted during the COVID-19 pandemic, and the impact this made on patient safety and pharmacy workflow.

2) Recall workflow challenges that community and health system technicians faced during COVID-19, and how they overcame these challenges to ensure patient safety and outcomes.

3) Define resilience and recognize how shifting the role of pharmacy technicians during the COVID-19 pandemic can lead to resilience in the industry.

4) Identify strategies that pharmacy technicians can use across all practice settings to expand their role in patient care and practice at the top of their license beyond the COVID-19 pandemic.


Erin Smith, CPhT, Pharmacy Technician Supervisor, Medication Reconciliation Team, Boston Medical Center
Jennifer Sagar, CPhT, Medication History Technician, Yale New Haven Hospital
Cliff Sweeney, CPhT, Petricone’s Pharmacy, Torrington, CT


Rx, Rotations, Residency… and Resilience? Wellness and Resilience Strategies for Pharmacy Trainees


1) Describe the current need for burnout awareness in pharmacy education and training

2) Define and recognize signs of burnout in pharmacy training

3) List at least two different ways to incorporate wellness strategies into your pharmacy training


Megan Carr, PharmD, BCPS, BCGP, Geriatrics Clinical Pharmacy Specialist, Acute Care for the Elderly (ACE) Unit Pharmacist, Baystate Medical Center


Journey to a Resilient and Thriving Pharmacy Workforce


1) Define burnout, well-being and resilience.

2) Explain why clinican burnout is a patient care and healthcare workforce problem.

3) List the goals of the National Academy of Medicine Clinician Well-Being and Resilience Action Collaborative.

4) Identify strategies to improve well-being and resilience to the pharmacists.


Anna Dopp, PharmD, Senior Director, Clinical Guidelines and Quality Improvement Center on Medication Safety and Quality, ASHP

The New England Pharmacists Well Being & Emotional Health Symposium is presented by:

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